What this site collects, what it does not, and who else is involved.
This Site sets no cookies, runs no analytics, advertising or social-media trackers, loads nothing from a third-party server, and has no forms, accounts or logins. The Firm does not collect personal information from you through the Site unless you choose to send an email to an address published on it. The rest of this policy says the same thing at greater length, and in the order a reader looking for a particular answer would expect.
Tweak Law PLLC (the “Firm”) owns and operates this Site. The Firm can be reached by mail at P.O. Box 4, Millis, MA 02054, by telephone at (508) 919-6758, and by email at intake@tweak.law.
This policy discloses the Firm's information practices for this Site: what information is collected, how it is used, how long it is kept, and with whom it is shared. It applies to this Site only.
You can read every page of this Site without telling the Firm who you are. There is nothing to sign up for, no account to create, and no form to complete. The Firm does not require you to identify yourself as a condition of access, and does not analyse visits to build statistics or trends about the people who make them.
Information you send. If you email the Firm at an address published on the Site, the Firm receives whatever you put in that message — your email address, your name, and anything else you write. Please read the Terms of Use before sending anything: information sent before an attorney-client relationship exists is not confidential and does not conflict the Firm out of a matter.
Do not send regulated data. Do not transmit protected health information (HIPAA), student education records (FERPA), nonpublic personal financial information (Gramm-Leach-Bliley), or any other material under a statutory, regulatory or court-ordered confidentiality obligation to the Firm through this Site or by ordinary email. Contact the Firm first and it will arrange a secure method of transfer.
Server logs. This Site is delivered through a third-party hosting provider's infrastructure. Like nearly all web hosting, that service records ordinary technical information about requests, which can include your IP address, the time of the request, the page requested, and your browser's user-agent string. The Firm uses this only for security and to keep the Site running, and does not use it to build a profile of you.
What the Firm does not collect. No cookies are set by this Site. There is no analytics, advertising, retargeting or social-media tracking. There are no contact forms, no accounts and no logins. The Site does not host a chat room, forum, message board or comment section, so there is no public area in which you could disclose information to other visitors.
Links to other sites. Pages on this Site may link to sites the Firm does not operate. This policy does not apply to them. The Firm does not control those sites and is not responsible for their privacy practices; read their policies before giving them information.
If information is lost or taken. If the Firm learns of a breach of security involving personal information it holds about you, it will notify you and the authorities to the extent, and in the manner, required by applicable law.
No cookies. This Site sets no cookies of its own and permits no third party to set one through it. Nothing is written to your browser's storage to recognise you on a later visit.
No beacons, pixels or tags. The Site contains no web beacons, tracking pixels, advertising tags or social-media buttons, and makes no request to any third-party server while a page is displayed. Typefaces are served from the Firm's own site rather than from a font provider, so viewing a page does not disclose your IP address to anyone other than the Firm's hosting provider.
Non-identifiable information. The technical request data described above is generated by the hosting provider in the course of delivering pages. The Firm does not combine it with anything that identifies you and does not attempt to re-identify it.
Do Not Track. Some browsers transmit a “Do Not Track” signal. There is no consistent industry standard for responding to one, and this Site does not respond to it — because it does not track visitors across websites or over time in the first place, and so has no tracking to switch off.
The Firm uses what you send it to respond to you, to evaluate and run a possible or actual engagement, to perform the conflicts checks its professional obligations require, and to meet its own legal and records-retention duties. It uses server-log data to operate and secure the Site.
No marketing use. The Firm does not use information collected through this Site to send you marketing, does not add you to a mailing list, and does not use it for online advertising beyond this Site itself — which is, as the Terms of Use state, attorney advertising.
No sale, no behavioural sharing. The Firm does not sell personal information, does not share it for cross-context behavioural advertising, and does not disclose it to third parties for their own direct-marketing purposes.
Service providers. The Firm engages other companies to operate parts of this Site and the email address published on it — among them website hosting and delivery, site maintenance, and email. Those providers receive information only so that they can provide those services. Each is engaged under written terms carrying security and data-protection commitments, and none is permitted to use the information for its own purposes.
Common ownership. One of those providers is under common ownership with the Firm. It is treated no differently from any other provider and is subject to the same restriction. It is credited in the footer of this Site.
Legal process and authorities. The Firm may disclose information where the law requires it, in response to valid legal process, or to protect its rights, its people or the security of its systems. Where information is subject to the attorney-client privilege or to the duty of confidentiality under the applicable rules of professional conduct, the Firm asserts those protections; it does not treat a request for information as a waiver of them.
Succession. If the practice is transferred, wound up, or its files are transitioned to another lawyer or firm, client and prospective-client records may transfer with it, subject to the professional-conduct rules that govern the disposition of a law practice.
Email correspondence is kept for as long as the Firm needs it for the purpose it was sent and to meet its professional and records-retention obligations. Conflicts records are kept for as long as the Firm is required to be able to run a reliable conflicts check, which is longer than the life of any one matter. Server logs are kept for the short period the hosting provider retains them.
The Firm maintains a written information security program covering records that contain personal information, in both paper and electronic form, as required by the data-security law applicable to it. The program is reviewed at least annually and whenever the Firm makes a material change to its practices. Its contents are internal and are not published, for the obvious reason that a description of a party's security controls is of most use to someone trying to defeat them.
No website or email system is completely secure, and ordinary email in particular is not a secure channel — which is a further reason not to send sensitive or regulated material before an engagement is in place and a secure method has been arranged.
The Firm is responsible for its own systems and for the providers it engages. It is not responsible for the acts of third parties it does not control, including anyone who intercepts a message in transit across networks the Firm does not operate.
This Site is not directed to children, offers nothing to them, and asks for nothing from them. It provides no mechanism — no form, no account, no upload — by which anyone of any age can submit personal information to the Firm through it.
Accordingly, the Firm does not knowingly collect personal information through this Site from anyone under 13, the age used by the federal Children's Online Privacy Protection Act, or from anyone under 16, other than with the involvement and approval of a parent or guardian or where the law otherwise provides. If you believe a child has sent the Firm personal information through this Site, write to the address below and it will be deleted.
This section is about the Site. It says nothing about how the Firm handles information belonging to a minor who is or becomes a client. Those obligations are governed by the applicable rules of professional conduct and by law, which in some circumstances require the Firm to withhold a minor client's information from a parent or guardian.
You can simply read. You can use this Site without sending the Firm anything at all. Nothing on it requires you to identify yourself.
Nothing to opt out of. Because the Firm sends no marketing from information collected here and permits no tracking on the Site, there is no marketing list to leave and no tracking preference to set.
Access, correction and deletion. Write to intake@tweak.law and the Firm will tell you what personal information it holds about you from your use of this Site, correct it if it is wrong, and delete it — unless it is required to keep it, for example where it relates to a matter the Firm is handling, to a conflicts record, or to an obligation the professional-conduct rules impose.
California. California Civil Code § 1798.83 lets California residents ask a business whether it disclosed their personal information to third parties for those parties' direct-marketing purposes. The Firm does not make disclosures of that kind, so there is nothing to report; a request will receive that answer. The Firm does not sell personal information or share it for cross-context behavioural advertising as those terms are used in the California Consumer Privacy Act.
Other jurisdictions. Depending on where you live you may have rights of access, correction, deletion or portability over personal information. The Firm does not direct this Site at, or monitor the behaviour of, individuals outside the United States. Wherever you are, write to the address below and the Firm will respond as the applicable law requires.
The Firm may update this policy. The revised version takes effect when it is posted, and the date at the top of this page shows when it last changed. Material changes will be reflected in that date; the Firm does not apply a change retroactively to information already collected in a way the earlier version prohibited.
Questions about this policy, or a complaint about the Firm's handling of personal information under it, go to Tweak Law PLLC, P.O. Box 4, Millis, MA 02054; telephone (508) 919-6758; email intake@tweak.law.
The Firm will review and respond to a question or complaint that concerns this policy or its handling of personal information. It does not undertake to respond to other correspondence sent to that address, and nothing here is an undertaking to investigate a matter outside this policy.
Your use of this Site is also governed by the Firm's Terms of Use, which are incorporated into this policy by reference. In particular, the Terms of Use explain that using this Site, or contacting the Firm through it, does not create an attorney-client relationship, and that information sent before such a relationship is established in writing is not treated as confidential. If this policy and the Terms of Use conflict on a question about personal information, this policy governs.